We are seeking a mid-level Estimator to handle estimating and coordination of residential and commercial property damage claims, including fire, water, wind, and other incidents. The ideal candidate will be empathetic, customer focused, and capable of delivering accurate estimates in a fast-paced environment.
Responsibilities
- Complete site inspections on project assignments and input data from field inspections to prepare accurate, timely estimates.
- Negotiate directly with insurance representatives and third-party administrators.
- Work with property owners to address and resolve time-sensitive property damage claims.
- Demonstrate empathy and provide exceptional customer service to clients and project payees.
- Maintain accurate logs of all relevant communications and ensure compliance with third-party provider performance standards.
- Be detail oriented and manage large amounts of information with multiple, time-sensitive tasks.
- Demonstrate knowledge of general construction practices and property damage restoration methods.
- Take direction from the assigned manager and communicate progress on a regular basis.
- Perform other duties as assigned.
Qualifications
- Professionalism and strong interpersonal skills
- Empathy and customer service mindset
- Detail orientation and accuracy
- Oral and written communication skills
- Time management and organizational abilities
- Working knowledge of construction means and methods
- Problem solving and troubleshooting abilities
- Strong collaboration skills with peers, subordinates, and managers
- Ability to read, analyze, and interpret business documents and regulations
- Strong writing skills for reports and correspondence
- Numerical aptitude for fractions, percentages, ratios, and proportions
- Ability to interpret instructions and work with diverse data sets
- Proficiency in Microsoft Word, Microsoft Excel, Xactimate, PSA, Encircle, Luxor CRM, and Microsoft Outlook
Education and Experience
- College degree (2–4 years) or equivalent experience
- 2–4 years of experience in construction estimating or a related field
- Specialized training: IICRC FSRT, IICRC WRT, IICRC ASD, IICRC OCT
- Certificates/Licenses: WI Dwelling Contractor, Valid Driver's License
- Equipment: iPad/tablet, smartphone, laptop, measuring tools, ladder
Work Environment and Physical Demands
This role involves onsite work in environments affected by fire, water, wind, or other structural damage. Travel within the region may be required. The position may require lifting up to 50 pounds and exposure to variable conditions. Reasonable accommodations may be provided as needed.
